Company Overview

GREATBELL HR Consultancy Services PVT LTD is a distinguished leader in the Human Resources Services industry, specializing in technical and hospitality manpower recruitment. Based in Cochin, Kerala, our consultancy collaborates with around 500 companies across India, delivering top-notch HR solutions. For more information, visit our website at www.greatbellhr.com.

Job Overview

We are seeking an experienced Operations Manager for an executive-level position at GREATBELL HR Consultancy Services PVT LTD. The candidate should have a minimum of 10 years and a maximum of 30 years of work experience, and demonstrate exceptional leadership skills. This full-time role is based in various locations including Cochin, Ernakulam, Munnar, Idukki, Kottayam, Kozhikode, and Kannur.

Qualifications and Skills

• Leadership (Mandatory skill): Demonstrated ability to lead and manage large teams, fostering a collaborative work environment to achieve organizational goals.
• Problem-solving (Mandatory skill): Proven track record of identifying issues swiftly and accurately, with a strategic approach to devising effective solutions.
• Budgeting (Mandatory skill): Expertise in financial planning and analysis to ensure cost-effective operations while optimizing resources.
• Strategic planning: Strong capability to develop and implement strategic initiatives that drive business growth and operational efficiency.
• Communication: Excellent verbal and written communication skills, adept at articulating complex ideas clearly and persuasively to diverse audiences.
• Decision-making: Ability to make informed and timely decisions, balancing stakeholder interests while addressing potential risks and opportunities.
• Project management: Skilled in overseeing project lifecycles from conception to completion, ensuring projects are delivered on time and within budget.
• Process improvement: Experience in evaluating existing processes and implementing modifications to enhance productivity and streamline operations.

Roles and Responsibilities

• Develop and execute operational strategies in alignment with the company's goals and industry standards.
• Oversee day-to-day operations across different locations to ensure smooth and efficient business processes.
• Lead, mentor, and develop a high-performing operations team, fostering a culture of excellence and accountability.
• Collaborate closely with senior leadership to support business development and enhance client engagement.
• Monitor financial performance, providing accurate reports and forecasts to guide strategic financial decisions.
• Implement quality control measures to ensure the highest standards of service delivery and customer satisfaction.
• Ensure compliance with legal and regulatory requirements, maintaining ethical business practices and governance standards.
• Drive continuous improvement initiatives to enhance operational efficiency and create scalable processes.