Company Overview

GREATBELL HR Consultancy Services PVT LTD is a renowned recruitment firm specializing in technical and hospitality manpower. We have a robust clientele, exclusively serving around 500 companies in India. Our company operates within the Human Resources Services industry and is headquartered in Cochin, Kerala. More details about our services can be found on our website at GREATBELL HR Consultancy Services.

Job Overview

We are seeking a highly motivated and experienced Front Office Executive for a Full-Time position. The role demands a professional with a maximum of 5 years of work experience, poised to manage front office operations at a mid-level position. The job location includes multiple cities such as Coorg, Mysuru, Bengaluru, Wayanad, Kozhikode, Mangaluru, Ernakulam, and Cochin.

Qualifications and Skills

• Exceptional communication skills to effectively interact with clients and team members.
• Proven ability to multitask in a fast-paced environment, managing multiple priorities with ease.
• Strong problem-solving skills to efficiently handle and resolve issues as they arise.
• Extensive experience in front office operations, ensuring smooth and efficient daily activities.
• Proficiency in managing reservations, ensuring accuracy and timely processing.
• Background in hotel management or a related hospitality industry is highly preferred.
• Experience and knowledge in the hospitality industry to provide excellent customer service.
• Capable of managing the front office, maintaining organized and professional workspaces.

Roles and Responsibilities

• Managing day-to-day front office operations, including handling client inquiries and resolving issues.
• Supervising the front office staff, ensuring they perform efficiently and professionally.
• Ensuring the reception area is clean, organized, and welcoming to all visitors.
• Coordinating with other departments to ensure smooth operational flow.
• Handling reservations and bookings, maintaining accurate records and schedules.
• Providing exceptional customer service to enhance client experience and satisfaction.
• Assisting in administrative duties as needed, including document management and reporting.
• Implementing and maintaining front office procedures and policies to optimize productivity.