Company Overview

GREATBELL HR Consultancy Services PVT LTD is a dedicated manpower recruitment firm, specializing in technical and hospitality industries. Collaborating with around 500 companies across India, we are committed to providing top-tier talent suitable for various business needs. Based in Cochin, Kerala, our services span the Human Resources industry, focusing on efficient and effective staffing solutions. Visit our website at www.greatbellhr.com.

Job Overview

We are seeking a motivated Food Server to join our client's dynamic team in the hospitality sector. This is a full-time, junior-level position located in various cities across Tamil Nadu, including Coimbatore, Madurai, Salem, Tiruchirappalli, Chennai, Tiruppur, and Erode. The ideal candidate should have a minimum of 1 year to a maximum of 3 years of experience in food service or a related field. The role requires handling food and beverage operations, ensuring customer satisfaction, and maintaining high service standards.

Qualifications and Skills

• Experience in the hospitality industry is required to understand service dynamics and customer interactions effectively.
• Proficient as a waiter, with excellent customer service and communication skills (Mandatory skill).
• Understanding of food and beverage operations to efficiently manage orders and service delivery (Mandatory skill).
• Hands-on experience in hospitality service to provide top-notch guest service and standards.
• Knowledge in restaurant management for effectively handling dining operations and coordinating with the kitchen staff.
• As a waitress, the ability to manage multiple tasks in a fast-paced environment while delivering excellent service is crucial.
• Skill in food service, ensuring timely and accurate delivery of orders (Mandatory skill).
• Commitment to maintaining a clean and organized dining environment, ensuring health and safety standards.

Roles and Responsibilities

• Greet and attend to guests, ensuring their dining experience is pleasant and satisfactory from arrival to departure.
• Take accurate food and beverage orders and relay them to kitchen staff promptly.
• Serve food and beverages efficiently, maintaining high standards of presentation and quality.
• Regularly check on guests to ensure their satisfaction, address any concerns, and provide additional services as needed.
• Manage tables and dining area setup, ensuring cleanliness and readiness for guests at all times.
• Collaborate with kitchen and other restaurant staff to ensure smooth operational flow and guest satisfaction.
• Handle guest billing and payments accurately, providing assistance as required to resolve any discrepancies or issues.
• Adhere to established hospitality and service standards, legislation, and company policies during all interactions with guests and colleagues.