Company Overview

GREATBELL HR Consultancy Services PVT LTD is a specialized recruitment firm catering to Technical and Hospitality manpower needs. With a robust network of over 500 companies in India and a dedicated team of 2-10 employees, we offer tailored staffing solutions primarily in the Human Resources Services industry. Headquartered in Cochin, Kerala, we are committed to providing top-tier talent through our extensive industry expertise. For more details, visit our website at www.greatbellhr.com.

Job Overview

We are seeking an experienced and dedicated Executive Housekeeper to oversee all housekeeping operations at various locations in Cochin, Thrissur, Kozhikode, Ernakulam, Kollam, Thiruvananthapuram, and Coimbatore. This is a senior-level, full-time position requiring a minimum of 7 years to a maximum of 10 years of relevant work experience in the hospitality industry.

Qualifications and Skills

• Proven experience of 7-10 years in housekeeping within the hospitality industry (Mandatory skill).
• Strong knowledge of rooms division tasks and hospitality management principles.
• Exceptional skills in supervising and coordinating housekeeping activities.
• Experience in rooms division management and housekeeping operations.
• Proficiency in managing housekeeping budgets and inventory control.
• Excellent leadership, team-building, and interpersonal skills.
• Ability to implement standard operating procedures and maintain high cleanliness standards.
• Strong problem-solving skills and customer service orientation.

Roles and Responsibilities

• Supervise and coordinate all housekeeping operations across multiple locations.
• Manage housekeeping staff, including recruitment, training, scheduling, and performance evaluation.
• Ensure high standards of cleanliness, hygiene, and tidiness in all areas of responsibility.
• Develop and implement housekeeping procedures and policies to enhance efficiency and service quality.
• Monitor and manage the housekeeping budget, including cost control for supplies and equipment.
• Conduct regular inspections to ensure adherence to health and safety standards.
• Resolve customer complaints and address any housekeeping-related issues promptly.
• Coordinate with other departments to ensure smooth operations and guest satisfaction.