Company Overview

GREATBELL HR Consultancy Services PVT LTD specializes in Technical and Hospitality Manpower Recruitment, serving approximately 500 companies across India. Our focus is on providing skilled manpower for the hospitality industry. Headquartered in Cochin, Kerala, we belong to the Human Resources Services industry. More details can be found on our website at www.greatbellhr.com.

Job Overview

We are seeking a Junior Barista to join our team at multiple locations including Cochin, Thiruvananthapuram, Thrissur, Kozhikode, Wayanad, Kottayam, and Ernakulam. This is a full-time position requiring 1 to 3 years of experience in a similar role. The candidate will be responsible for crafting high-quality beverages, delivering exceptional customer service, and maintaining a clean and organized workspace.

Qualifications and Skills

• Must have excellent customer service skills (Mandatory skill) to provide a welcoming and outstanding experience for all patrons.
• Experienced in espresso preparation (Mandatory skill), ensuring every espresso shot is consistent and tailored to specific customer preferences.
• Proficient in milk steaming techniques, creating the perfect texture and temperature for lattes and cappuccinos.
• Adept at following drink recipes, ensuring consistent product quality and presentation.
• Capable of handling cash transactions accurately and efficiently, maintaining an error-free cash register.
• Skilled in preparing and serving food, guaranteeing adherence to hygiene and safety standards.
• Experienced in training new baristas, fostering a supportive and effective learning environment.
• Competence in making and serving various specialty beverages apart from the regular coffee and tea offerings.

Roles and Responsibilities

• Prepare and serve a range of beverages, including coffee, tea, and specialty drinks while ensuring adherence to recipe and presentation standards.
• Deliver exceptional customer service, engaging with patrons and addressing their needs and preferences promptly.
• Maintain a clean and sanitized work environment, adhering to all health and safety regulations.
• Efficiently manage cash transactions, ensuring accuracy and accountability in all financial dealings.
• Train and support new barista employees, sharing expertise and guidance to maintain service consistency.
• Monitor inventory levels, alerting management when supplies run low or require replenishment.
• Craft and introduce new drink recipes to expand the beverage menu, emphasizing creativity and quality.
• Perform opening and closing duties as needed, ensuring the coffee shop operates smoothly during all shifts.