Company Overview

Grapes Innovative Solutions, founded by Mr. Jerald Nepoleon in 2000, is headquartered in Info Park Koratty. With a focus on revolutionizing the healthcare industry, Grapes offers a one-stop software solution named "Grapes IDMR" for all hospital requirements. With over 24 years of industry experience and a team of 50-100 employees, Grapes Innovative Solutions continues to lead in healthcare automation.

Job Overview

We are seeking a motivated Telesales Specialist to join our team at Grapes Innovative Solutions in Thrissur. This is a full-time, junior-level position requiring 1 to 3 years of relevant work experience. The successful candidate will play a vital role in driving sales through effective communication and strong sales skills, contributing to our mission of delivering exceptional healthcare software solutions.

Qualifications and Skills

• Good communication skills to effectively engage with potential clients and articulate product benefits clearly.
• Strong interpersonal skills to build and maintain productive relationships with clients and team members.
• Proven sales skills to meet or exceed sales targets and contribute to the company's revenue growth.
• Ability to actively listen to customer needs and address their queries efficiently and accurately.
• Self-motivated and goal-oriented mindset to drive personal and organizational success in telesales.
• Proficient in handling sales calls and follow-up communications through various channels.
• Ability to quickly learn and understand the features and benefits of our healthcare software solutions.
• Strong organizational skills to manage multiple prospects and prioritize tasks effectively.

Roles and Responsibilities

• Conduct outbound telesales calls to prospective clients in the healthcare sector.
• Identify customer needs and provide suitable solutions using our healthcare software products.
• Maintain and update client databases with accurate and relevant information.
• Follow up on leads and close sales to achieve monthly and quarterly sales targets.
• Collaborate with the sales team and management to develop effective sales strategies.
• Provide excellent customer service to ensure customer satisfaction and retention.
• Gather customer feedback and communicate it to the relevant departments for product improvement.
• Prepare regular sales reports and update on the progress of leads and sales activity.