Customer Care Executive
Customer Care Executive12
Applications
12
Applications
About the Job
Skills
Company Overview
GoodVibes Placement Services is a renowned recruitment and outsourcing firm based in Indore since 2019. We specialize in executive search and recruitment, providing highly qualified professionals for senior, middle, and junior management roles. Our mission is to reduce unemployment in India and deliver excellent services to our clients. With a dedicated focus on customer success, we strive to exceed expectations and ensure client satisfaction.
Job Overview
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Executive. As a Customer Care Executive, you will be responsible for providing excellent customer service and handling customer inquiries and complaints. This is a full-time position based in Indore, Madhya Pradesh, India, with an emphasis on BPO and communication skills. Freshers with less than 1 year of experience are encouraged to apply.
Qualifications and Skills
Excellent Communication Skills
Graduate candidates can only apply
6 Months on paper experience is mandatory
Voice Process
Immediate Joining
Work From Office
Salary - 16.5K In Hand
Location - Indore
Roles and Responsibilities
- Handle customer inquiries and provide appropriate solutions
- Promote and sell company products or services
- Resolve customer complaints or escalate issues to the appropriate departments
- Maintain a high level of professionalism and empathy while interacting with customers
- Ensure customer satisfaction by consistently exceeding customer expectations
- Keep records of customer interactions and transactions
- Collaborate with other team members to achieve customer success goals
- Stay up-to-date with product knowledge and company policies
- Adhere to all customer care procedures, guidelines, and standards
About the company
Industry
Management Consulting
Company Size
11-50 Employees
Headquarter
Indore, Madhya Pradesh
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