Front Office Associate

We are looking for a competent, executive, administrative and passionate human to provide personalized secretarial and administrative support in a well-organized and timely manner.

The candidate must be flexible to meet the demands of our growing organization.

The ideal candidate should have a cheery disposition, impeccable organizational skills and prior experience in an admin function in a service level organization.

Roles & Responsibilities:

·        Assume the role as the primary point of contact between the executives and internal/external clients.

·        Maintain a daily electronic journal, arrange meetings and appointments and provide reminders as needed, maintain a master corporate calendar of all conferences, all-hands events, holidays, and vacations.

·        Candidates should have excellent customer service and engagement skills.

·        Greet and assist clients / visitors in a friendly and professional

manner and channelize to the concerned team for addressing their visit.

·        Screen phone calls and route callers.

·        Prepare reports (MIS) on daily basis related to employees, team engagement etc.,

·        Use the relevant system tools & applications to generate reports, transcribe minutes from meetings, create presentations, and conduct research for assigned works.

·        Maintain and update all the office registers like visitors, clients, vendors, employees by maintaining Covid protocols.

·        Maintain inventory and act as custodian for office supplies and assets.

·        Manage office tasks such as filing, generating reports and presentations, setting up meetings etc.,

·        Liaison with various vendors and reorder supplies.

·        Help and assist organization and initiate cold calls and participate in business development activities when required.

·        Initiate, organise and pioneer in various surveys / feedbacks

conducted by the organization.

·        Report to the Management on a daily basis and perform office administrative duties and functions.

·        Maintain polite and professional communication with all employees, vendors and various stakeholders over phone, physical visits and emails.

·        Make travel arrangements such as booking flights, trains etc,, and making hotel and restaurant reservations.

Skills & Qualifications:

·        Any graduate but willing to greet, serve people and be part of the team.

·        Minimum 3 to 5 years’ experience as an executive or administrative assistant or senior executive assistant or in other secretarial position

·        Full knowledge of office management systems and procedures

·        Basic commerce and math skills

·        Proficiency in English

·        Exemplary planning and time management skills

·        Ability to stay calm and on-task in high-stress situations

·        Familiar with today’s office technology, and computer software including MS Office & G Suite

·        Ability to multitask and prioritise daily workload

·        High level verbal and written communications skills

·        Discretion with personal and confidential information