Company Overview

Gokulam Grand Trivandrum, located near Technopark and the international airport, offers luxurious amenities for business and leisure travelers. Close to commercial hubs with beautiful views of Akkulam Lake.

Job Overview

Junior GUEST RELATION EXECUTIVE role with 1 to 3 years of experience in the luxurious Gokulam Grand Trivandrum hotel. Full-Time position in Thiruvananthapuram, Kerala, India. Salary range: Competitive. Employee count: 201-500.

Qualifications and Skills

• Customer Service
• Hotel Management
• Hospitality Industry
• Aviation
• Communication
• Guest Service Management

Roles and Responsibilities

• Welcoming and assisting guests with hotel services
• Managing guest inquiries and resolving issues promptly
• Maintaining a high level of customer satisfaction
• Coordinating with different departments for guest requests
• Providing personalized services to enhance guest experience