Technical Support Representative
Technical Support Representative41
Applications
41
Applications
Bangalore
Full-Time
Fresher (0 to 1 years)
₹ 3L - ₹ 4L (Per Year)
Posted on Jul 06 2022
About the Job
Skills
- Walk customers through the process of installing the software on their machines and starting up the program for the first time
- Help customers troubleshoot issues they encounter while using the software and provide actionable tips to resolve the problem
- Send technical documentation to customers who have lost or misplaced theirs
- Refer difficult cases to a senior analyst or support tech
- Assume remote control over customers’ computers when necessary to resolve problems
- Make hardware recommendations for customers whose machines cannot support the software
About the company
With millions of Glympses sent each month, we know a thing or two about location tracking and sharing. We’ve spent years providing geolocating experiences that strike a harmonious balance between easy, safe, useful, temporary, and private.
With millions of Glympses sent each month, we know a thing or two about location tracking and sharing. We’ve spent years providing geolocating experiences that strike a harmonious balance between easy, safe, useful, temporary, and private.
Industry
BPO / Call Centre
Company Size
11-50 Employees
Headquarter
bangalore
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