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Customer Care Professional

Bangalore
Full-Time
Junior: 1 to 3 years
3L - 4L (Per Year)
Posted on Jul 06 2022

Not Accepting Applications

About the Job

Skills

  • A customer support team’s underlying focus is on problem solving in the short term.
  • Support roles generally fall under conflict resolution, responding to tickets, answering phone calls from struggling customers, and responding to all customer concerns.
  • Customer support is measured by factors like speed and quality of help received.
  • Some of the most important support metrics include average response time, first call resolution, customer satisfaction rating and net promoter score.


About the company

With millions of Glympses sent each month, we know a thing or two about location tracking and sharing. We’ve spent years providing geolocating experiences that strike a harmonious balance between easy, safe, useful, temporary, and private.

Industry

BPO / Call Centre

Company Size

11-50 Employees

Headquarter

bangalore