Job description
We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We’re backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among top five Ed-tech companies of India and has the trust of 1 million parents.

Job descriptionWe, at Global Shiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The Global Shiksha team of 150+ people works out of offices in Bengaluru. We are backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, Global Shiksha is among top five Ed-tech companies of India and has the trust of 1 million parents. We are hiring Recruitment Executive who can take of hiring and team building.Responsibilities Of Candidates Include:We are hiring Sales &amp; Customer Support Executive to offer personalized products to our customers.Help them select the right cosmetics products according to their Face, Body and Hair Condition.Solve customer queries.Requirement:<ul><li>2+ years of Customer Success related experience in a B2C/product based companyBachelor's degree in English and/or psychology is preferred.</li><li>Ability to multitask, prioritize and manage time effectively.Proficient computer skills and with MS Office suites.</li><li>Customer orientation, Outstanding communication skills, both verbal and written, and ability to speak English &amp; Hindi language</li><li>Phenomenal telephone etiquette, great writing skills, and amazing negotiation skills are essential for this position.</li><li>Female Candidates preferred</li></ul>

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists&nbsp;&nbsp;Responsibilities<ul><li>Communicate with customers via phone, email and chat</li><li>Provide knowledgeable answers to questions about product, pricing and availability</li><li>Work with internal departments to meet customer's needs</li><li>Data entry in various platforms</li></ul> Qualifications<ul><li>At least 1 - 3 years' of relevant work experience</li><li>Excellent phone etiquette and excellent verbal, written, and interpersonal skills</li><li>Ability to multi-task, organize, and prioritize work</li></ul>

Job Description We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We’re backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among top five Ed-tech companies of India and has the trust of 1 million parents. 1) Handle Inbound and Outbound calling for customer service.Identify and assess customers’ needs to achieve satisfaction.2)Build sustainable relationships and trust with customer accounts through open and interactive Communication.3)Provide accurate, valid, and complete information by using the right methods/tools.4)Handle customer complaints, provide appropriate solutions and alternatives within the time limits5)Conduct follow-ups to ensure complete resolution of issues.6)Keep records of customer interactions and process customer accounts.7)Follow communication procedures, guidelines, and policies.8)Take the extra mile to engage customers.

The ideal candidate will support the full scope of Human Resources responsibilities and partner with the organization on strategic initiatives. They will maintain and enhance the organization's human resources by planning, implementing, and evaluating human resources policies, programs, and practices.&nbsp;&nbsp;Responsibilities<ul><li>Recruit and Onboard new hires Conduct performance management and provide feedback Manage Payroll and benefits for employees</li></ul> Qualifications<ul><li>Bachelor's degree or relevant experience</li><li>5+ years' experience in Human Resources</li><li>Strong recruiting and demonstrated ability to improve talent acquisition strategies</li><li>Demonstrated expertise training managers and employees</li><li>Strong organizational, critical thinking and communications skills</li><li>Attention to detail and good judgement</li></ul>

The ideal candidate will be responsible for growing revenue through digital media through designing and executing marketing campaigns. After campaigns have been launched, you will extract and analyze data across multiple channels.&nbsp;&nbsp;Responsibilities<ul><li>Maneuver digital marketing campaigns through all areas of the project life cycle</li><li>Clearly understand and implement digital marketing campaigns which fit client needs</li><li>Provide analytical reporting of campaigns to stakeholders</li></ul> Qualifications<ul><li>Bachelor's degree or equivalent</li><li>Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)</li><li>Experience with SEO and SEM Strong written, verbal and collaboration skills</li></ul>

Global Shiksha India Pvt Ltd

Customer Care Executive

Customer Service Representative

Customer Support Executive

Human Resources Manager

Digital Marketing Specialist