We are hiring Telecallers for one of our esteemed clients. The ideal candidate will have excellent communication skills, a customer-focused approach, and the ability to handle a variety of tasks in a fast-paced environment.

Qualifications and Skills

• Strong verbal communication skills to engage with customers effectively.
• Basic customer service skills to ensure positive interactions.
• Ability to handle customer queries and provide appropriate solutions.
• Time management skills to manage multiple calls and follow-ups.
• Active listening and problem-solving abilities to address customer needs.
• Adaptability to work with diverse customers and situations.

Roles and Responsibilities

• Make outbound calls to potential customers to introduce services or products.
• Answer inbound calls to assist customers with their queries and provide information.
• Maintain accurate records of customer interactions in the database.
• Follow up with customers to build relationships and ensure satisfaction.
• Work with the team to meet daily and monthly targets.
• Stay updated on company offerings and improve communication techniques.