Position: Section Manager (Retail Store Operator)

Location: Mumbai

Experience: 3-6 years

Salary: Negotiable

Key Skills:

 Responsible for the day to day running of the BU, maintaining standards, ensuring legal compliance checks on pricing etc.

 Assist in cashiertraining and provide support to cashierswhere required.

 Ensure achievement of sales targets which have been set for the department/s and provide input when deciding the targets.

 Continually monitorthe achievement ofsalestargetsand take correctivemeasures where required.

 Provide clarity progress towardstargets by communicating to the team the department, store and overallregional performance.

 Ensure minimization of shrinkage levels in the department, training the teams on how to handle merchandise and protectstock.

 Rolemodelthe higheststandardsof customerservicewith the team.

 Understand customer needs and build a rapportwith customers.

 Manage customer complaints and queriesresolving themto the best of your ability.

 Ensure visual merchandising guidelines are adhered to and standards andmaintained in the department/s provide feedback to visual merchandiser.

 Executeall operational procedures effectively

 Auditthe department/sfor achieving standardsin fitting rooms andhousekeeping, till areas etc.

 Assist withmaintaining superior product quality by identifying productissues and communicating these to the merchandising team.

 Ensure adequate learning and development ofthe team through on the job training, VM training, producttraining etc.

 Ensure clarity ofroles by dividing responsibilities between teammembers.

 Develop teammembers by providing timely and constructivefeedback to help teammembers identify theirstrengths and weaknesses.

 Motivate teamsto drive sales andadhere to processes.

Contact us: kanishka@glansolutions.com

Phone no:  97188 09131