Job Role : Fashion Consultant / Senior Fashion Consultant

Job Location: Airia Mall (Sector 68, Gurugram, Haryana 122101)

Job Description for Sales Executive (GIVA)

We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desireto promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

● Greet and direct customers

● Provide accurate information (e.g. product features, pricing, and after-sales services)

● Answer customers’ questions about specific products

● Conduct price and feature comparisons to facilitate purchasing

● Cross-sell and Up-sell products

● Ensure racks are fully and stocked (Coordinate with the Retail Team )

● Ensuring Aesthetic displaying the stock (Coordinate with the GIVA VM team)

● Manage returns of merchandise

● Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)

● Inform customers about discounts and special offers

● Report customer feedback, Daily sales details, Daily Customer Walkin to the Team ● Stay up-to-date with new products/services

● Act as a bridge between the offline stores and the corporate office

Requirements

● Proven work experience as a Retail Sales Representative, Sales Associate, or similar role

● Understanding of the retail sales process

● Familiarity with consumer behavior patterns

● Knowledge of inventory stocking procedures

● Basic Analytical Skills

● Track record of achieving sales targets

● Excellent communication skills, relationship building

● Ability to perform in fast-paced environments

● Flexible to work various shifts

● Familiarity with the local language