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Desktop Support Technician

Bhuj
Kachchh
Ahmedabad
Surendranagar
Rajpur
Full-Time
Contract
Freelance
Junior: 1 to 3 years
1.9L - 2.3L (Per Year)
Posted on Dec 09 2024

About the Job

Skills

Troubleshooting
Hardware maintenance
Operating system knowledge
Software installation
Network configuration
Customer service
Peripheral setup
Documentation skills

Job Overview

We are seeking a Junior Desktop Support Technician to join our team on a Full-Time, Contract, or Freelance basis. The role is based in Bhuj, Kachchh, Ahmedabad, Surendranagar, and Rajpur. The ideal candidate will have between 1 to 3 years of work experience and will be responsible for providing technical support and ensuring all desktop-related issues are efficiently resolved.


Qualifications and Skills

  • Undergraduate
  • Diploma
  • Graduate
  • Technical Graduate


Roles and Responsibilities

  • Provide first-level technical support, resolving desktop issues with a focus on minimizing downtime for users.
  • Install, upgrade, and troubleshoot hardware and software components to meet user requirements.
  • Configure and maintain network settings to ensure reliable connectivity and access.
  • Assist in the setup and configuration of peripherals, guaranteeing seamless operation for the end users.
  • Document technical issues and solutions, sharing insights with team members to enhance operational efficiency.
  • Maintain a high level of customer satisfaction through proactive communication and timely resolution of issues.
  • Support clients across various sectors, understanding their unique requirements and providing tailored solutions.
  • Participate in team meetings, reporting on tasks and seeking inputs on unresolved technical challenges.

About the company

At GIG Workplace, we're committed to your success, providing high-quality IT solutions, comprehensive infrastructure management, and staffing services with speed, flexibility, and unwavering dedication. We are renowned for our excellence, we offer top-tier nationwide services, including IT Staffing Services, to ensure you have the right talent to support your business. Our diverse clientele spans ...Show More

Industry

it services

Company Size

11-50 Employees

Headquarter

Delhi, Delhi

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