Customer Relations Executive

Ernakulam
Full-Time
Fresher: Less than 1 year
Posted on Jun 29 2024

About the Job

Skills

Communication Skills
Problem-Solving
Customer Relationship Management
Negotiation
Sales Skills
Time Management
Adaptability
Empathy

Company Overview

The largest Maruti Suzuki Arena in Cochin is Maijo Moto at Kundanoor, Ernakulam. Maijo Moto-Maruti Suzuki Arena boasts a world-class Showroom and Service Center in the same campus at Kundanoor, Maradu, Ernakulam. With a spectacular 3 S Facility, the company offers a unique Customer WoW experience and a wide variety of Maruti Suzuki Cars.


Job Overview

Customer Relations Executive - Fresher Level

Location: Ernakulam

Employment Type: Not specified

Salary: Not specified

Number of Employees: 201-500


Qualifications and Skills

  • Customer Relationship Management
  • Communication Skills
  • Problem-Solving
  • Negotiation
  • Sales Skills
  • Time Management
  • Adaptability
  • Empathy


Roles and Responsibilities

  • Build and maintain strong relationships with customers
  • Handle customer inquiries and provide appropriate solutions
  • Assist customers in choosing the right Maruti Suzuki vehicle based on their requirements
  • Ensure high levels of customer satisfaction through excellent service
  • Collaborate with the sales team to meet and exceed customer expectations
  • Address customer complaints and resolve issues promptly and professionally
  • Utilize CRM software to keep track of customer interactions and data
  • Stay updated on product knowledge and industry trends to effectively communicate with customers

About the company

The largest Maruti Suzuki Arena in Cochin is Maijo Moto at Kundanoor, Ernakulam. The Maruti Suzuki Arena has a vast world class Showroom and Service Center intact - a spectacular 3 S Facility in the same campus at Kundanoor, Maradu - Ernakulam. Seeing is believing, so please check out yourself !!! Walk in for a sheer Customer WoW experience, you will find a wide variety of Maruti Suzuki Cars and p ...Show More

Industry

Motor Vehicle Manufacturi...

Company Size

201-500 Employees

Headquarter

Ernakulam, Kerala

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