Perform system administrator function of the Salesforce.com CRM application

Maintain and enhance visual layout, workflow rules and business logic layer to streamline and enhance business processes and improve user experience

Implement and integrate third-party products / applications on the force.com platform

Work with IT and Salesforce.com and other 3rd party vendors to maintain smooth operation and performance of the platform

Coordinate and lead user acceptance tests with the business units and end users against business requirements

Prepare CRM management reports

Extract data from various electronic systems and record

Respond to adhoc queries from Senior management and account managers

Assisting Management with Power Point presentations when needed

Ensure system availability and stability by administering and maintaining applications which support firm operations