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Technical Support Coordinator

Surat
Full-Time
Mid-Level: 1 to 3 years
15K - 20K (Per Month)
Posted on Jun 18 2024

About the Job

Skills

Problem Solving
Technical Knowledge
Microsoft Excel
Communication
Technical Support
diploma in EC

Company Overview

Hexxa Geo Systems Integrators Pvt Ltd, a company based in Surat, is dedicated to connecting earth with multiple solutions and systems. With a focus on networking and expanding into various solutions like CCTV, fire systems, and more, Hexxa Geo is at the forefront of IT security innovations. The company currently has a team of 200-300 employees. Visit their website at geoipl.in.


Job Overview

Technical Support Coordinator (Mid-Level) at Hexxa Geo Systems Integrators Pvt Ltd, Surat

Employment Type: Full-Time


Qualifications and Skills

  • Problem Solving
  • Technical Knowledge
  • Ticket Management
  • Microsoft Excel


Roles and Responsibilities

Technical compliance 

  • Provide technical assistance and support to customers with technical problems
  • Handle and prioritize incoming support tickets
  • Utilize Microsoft Excel to track and manage support requests
  • Collaborate with the technical team to escalate complex issues as needed

About the company

Hexxa geo is connecting earth with multiple systems. Initially we were only into networking, now we are into multiple solutions like cctv, fire and so on. So Hexxa geo is connecting earth with multiple solutions and systems.

Industry

IT security

Company Size

200-300 Employees

Headquarter

Surat

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