Company Overview

Hexxa Geo Systems Integrators Pvt Ltd, a company based in Surat, is dedicated to connecting earth with multiple solutions and systems. With a focus on networking and expanding into various solutions like CCTV, fire systems, and more, Hexxa Geo is at the forefront of IT security innovations. The company currently has a team of 200-300 employees. Visit their website at geoipl.in.

Job Overview

Technical Support Coordinator (Mid-Level) at Hexxa Geo Systems Integrators Pvt Ltd, Surat

Employment Type: Full-Time

Qualifications and Skills

• Problem Solving
• Technical Knowledge
• Ticket Management
• Microsoft Excel

Roles and Responsibilities

Technical compliance 

• Provide technical assistance and support to customers with technical problems
• Handle and prioritize incoming support tickets
• Utilize Microsoft Excel to track and manage support requests
• Collaborate with the technical team to escalate complex issues as needed