POSITION SUMMARY 

The Microsoft Dynamics CRM technical specialist implements the architectural, functional, and technical vision for Microsoft Dynamics 365 ensuring the development, configuration, deployment and maintenance of well-designed code base. This position provides oversight, engages in code development and manages and reviews the work produced by any third-party development resources. This role requires the ability to strategically assist with the assessment of business requirements, solution design and implementation of our Microsoft Dynamics 365 platform. This position also oversees application and data integrations to Microsoft Dynamics 365. 

POSITION RESPONSIBILITIES 

• Facilitate discussions with business and technical stakeholders to extract critical business requirements and present a technical vision and solutions in the D365 environment 
• Strong understanding of when to use of native features and when it is appropriate to use custom development 
• Support and execution of data migrations from external data sources into D365 using our middleware solution (Informatica) or other data migration technologies (like Microsoft Data Import/Export Framework) 
• Ability to document both functional and technical design solutions and successfully communicate this information to IT management and user community 
• Provide leadership and guidance to the project team to ensure accurate delivery of stated business requirements 
• Must be able to communicate complex topics concerning solution design to audiences both with and without deep technical skills 
• Ensure the development of high-quality code that matches the architectural vision, security, design and business requirements for the project our Dynamics 365 platform 
• Ensures code, configuration and other technology artifacts are delivered within agreed time schedules and any potential delays are escalated in advance 
• Ensures all code/configuration passes internal QA, Integration, UAT and other tests before being deployed for production 
• Ensures well documented code and design practices leveraging standard frameworks and recommended modeling tools are in place 
• Ensures that 100% of code is well maintained in source code repository 
• Ability to support integrations to Microsoft Dynamics 365 

QUALIFICATIONS 

Required Qualifications: 

• IS related degree and/or applicable Microsoft Dynamics 365 certification 
• 5+ years of Microsoft Dynamics product deployment and development experience 
• Experience implementing and customizing Dynamics 365 apps along with building reports and dashboards 
• Strong understanding of Microsoft Common Data Model and Dataverse Services 
• Experience in Dynamics 365 Sales, Marketing Automation and Portal solutions 
• Experience in Power Apps, Microsoft Flow/Power Automate and Dynamics Workflow 
• Ability to integrate into Dynamics 365 using Application Integration Framework and/or other services 
• Knowledge of Dynamics 365 Architecture (layers, models, tiers, etc.) 
• Ability to create functional and technical specifications and documentation for the project including specifications for customizations, data migration, and system integrations 
• Experience with SDK and 3rd party tools for administration of the system 
• Capable of building and configuring Power BI forms, dashboards and workflows 
• Understanding of D365 API, REST/ODATA and SOAP endpoints 
• Experience with JScript, C# and SQL Server 
• Thoughtful practitioner of software engineering methodologies, frameworks and tools including leading Agile/Scrum (or similar) methodologies 
• Experience with object-oriented design, modelling and programming 
• Experience with enterprise application integration and frameworks 

Qualifications Considered a Plus: 

• Experience with project management 
• Experience with Informatica middleware or applicable middleware solutions 
• Experience with Azure and SAP ECC/S4