Company Overview

GemsNY, New York's finest jewelry brand, is a 35+ year old company that delivers the best gemstones jewelry. We provide the finest quality bespoke jewelry and loose gemstones at an economical price. Our specialization is in rings, pendants, earrings, and bracelets featuring sapphires, rubies, emeralds, alexandrites, tsavorites, and natural and lab created diamonds. GemsNY is headquartered in the heart of New York's jewelry district and has a team in India dedicated to providing technical help. We foster a culture of collaboration, innovation, and continuous learning.

Job Overview

We are looking for a Telemarketer - US Process to join our team at GemsNY IT Solutions. As a Telemarketer, you will be responsible for promoting and selling our finest quality bespoke jewelry and loose gemstones to customers in the US market. This is a full-time position based in Jaipur, Rajasthan, India. The ideal candidate should have 1 to 3 years of experience in the US voice process and possess excellent English communication skills. This is a great opportunity for someone who enjoys client dealing, outbound sales, and working in the US shift. The role also offers the flexibility of working from home.

Qualifications and Skills

• 1 to 3 years of experience in the US voice process
• Excellent English communication skills, both verbal and written
• Proven track record in outbound sales
• Ability to work in the US shift and meet sales targets
• Experience in client dealing and building customer relationships
• Strong persuasion and negotiation skills
• Proficient in using CRM software and other sales tools
• Ability to work independently and as part of a team
• Highly motivated and target-driven
• Comfortable working from home with a reliable internet connection

Roles and Responsibilities

• Promote and sell our finest quality bespoke jewelry and loose gemstones to customers in the US market
• Make outbound calls to potential customers to present our products and services
• Build and maintain relationships with customers through excellent client dealing skills
• Understand customer needs and recommend suitable jewelry options
• Meet or exceed sales targets on a regular basis
• Provide accurate and timely information about our products and services to customers
• Handle customer objections and resolve any issues or complaints
• Keep updated records of all sales interactions and customer details
• Collaborate with the sales team to improve sales strategies and achieve company goals