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Technical Support

Surat
Full-Time
Fresher: Less than 1 year
12K - 17K (Per Month)
Posted on Aug 21 2024

About the Job

Skills

Troubleshooting
Customer Service
Communication
Problem Solving
Attention to Detail
Technical Knowledge
Patience
Adaptability

Gatisofttech is a five days working software company in Surat city. We are developing solutions in PHP Laravel, Asp.net, iOS and Android since 2002.

Job description

Female Candidate has to give support from Office via, Telephone, Chat and Email.

Male Candidate Job Role is different then in-house support. Please check other job post for more details.

Primary Job

  • Providing technical support to the clients via different modes i.e. telephonic, chat, Email etc.
  • Majorly handle the software support calls from the clients.
  • Handle software customer complaints and provide appropriate solutions & alternatives within the time limit.
  • Take remote desktop using any desk and help to solve software queries.
  • Good knowledge of Report Designing in Data report is an added advantage.
  • Software training will be provided.

Skills

  • Basic knowledge of Computer Applications and software's
  • Troubleshooting, software and Windows OS configuration.
  • Candidate must be good with Gujarati, Hindi and English communication skills along with pleasing personality.

Candidates with Software or IT background only apply.

Job Types: Full-time, Regular / Permanent

Job Location: Surat

Salary: ₹12,000.00 - ₹17,000.00 per month ( According to Experience)

Schedule:

  • Day shift

*Speak with the employer* +91 9099980020

About the company

Introduction Greetings, Gatisofttech is a premier provider of Software solutions with a reputation for quality, superior technical skills and proven bottom-line results. Our infrastructure is backed by a dedicated team of highly qualified, result oriented professionals who believe in professionalism, reliability and commitment to quality. Our aim is to provide right solution ...Show More

Company Size

51-200 Employees

Headquarter

Surat

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