Company Overview

Gamut HR Solutions helps individuals find the right kind of job. With a small but dedicated team of 2-10 employees, our headquarters is located in Hyderabad. To learn more about us, visit our website at http://gamuthrsolutions.com/.

Job Overview

We are seeking a Junior Receptionist for our retail operations located in Hyderabad. This is a full-time position that requires 1 to 3 years of work experience. The ideal candidate will be essential in maintaining the front desk and managing customer interactions efficiently.

Qualifications and Skills

• Communication skills (Mandatory skill): Excellent verbal and written communication abilities to interact effectively with customers and team members.
• Customer service (Mandatory skill): Proven experience in providing exceptional customer service in a retail setting.
• Computer skills (Mandatory skill): Proficiency in basic computer applications and software used for front desk operations.
• Organizational skills: Ability to keep the workspace organized and manage various administrative tasks efficiently.
• Multi-tasking: Skill in handling multiple tasks simultaneously without losing focus or efficiency.
• Attention to detail: High level of accuracy in managing customer information, appointments, and other related tasks.
• Professionalism: Maintaining a professional demeanor and appearance at all times.
• Time management: Effective time management skills to ensure all tasks and responsibilities are completed in a timely manner.

Roles and Responsibilities

• Greet and assist customers as they enter the retail location.
• Manage the front desk by answering phone calls, inquiries, and directing them to the appropriate department.
• Handle customer complaints and provide solutions in a calm and professional manner.
• Maintain records of customer interactions, transactions, and other relevant information.
• Schedule and confirm appointments for services offered at the retail location.
• Assist with administrative tasks including filing, data entry, and managing correspondence.
• Ensure the reception area is clean, organized, and presentable at all times.
• Collaborate with other team members to ensure seamless operation of the retail front desk.