Company Overview

Gamut HR Solutions is a leading recruitment company that specializes in finding the right job opportunities for candidates. With our expertise and network, we help individuals find their dream jobs. Our team is dedicated to providing excellent services to both candidates and companies.

Job Overview

We are looking for a Patient Relationship Manager to join our team at Gamut HR Solutions. As a Patient Relationship Manager, you will be responsible for building and maintaining strong relationships with our patients in the field of cosmetology. This is a full-time position based in Hyderabad, Telangana, India, with an employee count of 2-10. The ideal candidate will have 1 to 3 years of experience in a similar role.

Qualifications and Skills

• Bachelor's degree in Cosmetology or a related field.
• Proven experience in a customer-facing role, preferably in the cosmetology industry.
• Strong interpersonal and communication skills.
• Ability to build and maintain relationships with patients.
• Knowledge of cosmetology treatments and procedures.
• Excellent organizational and multitasking abilities.
• Proficient in using CRM software.
• Ability to work independently and as part of a team.
• Attention to detail and high level of professionalism.

Roles and Responsibilities

• Build and maintain strong relationships with patients in the field of cosmetology.
• Ensure customer satisfaction and handle patient queries and concerns.
• Provide information and guidance to patients regarding cosmetology treatments and procedures.
• Coordinate with doctors and cosmetic professionals to ensure smooth patient care.
• Assist in scheduling appointments and managing patient records.
• Monitor patient feedback and take necessary actions to improve patient experience.
• Collaborate with the marketing team to develop patient engagement strategies.
• Stay updated with the latest trends and advancements in the field of cosmetology.
• Maintain confidentiality and adhere to all ethical and legal standards.