Company Overview

Gamut HR Solutions specializes in connecting job seekers with the right job opportunities. With a team size of 2-10 employees, we are headquartered in Hyderabad, ensuring personalized and effective HR solutions. Visit our website at http://gamuthrsolutions.com/.

Job Overview

We are seeking a Junior Inside Sales Executive - Retail to join our team in Hyderabad. This is a full-time position requiring a minimum of 1 year and a maximum of 3 years of relevant work experience. The ideal candidate will employ effective sales techniques and product knowledge to engage customers and drive retail sales.

Qualifications and Skills

• Sales techniques (Mandatory skill): Proficiency in various sales techniques to effectively sell products.
• Product knowledge (Mandatory skill): Thorough understanding of product features and benefits to inform and persuade customers.
• Communication skills (Mandatory skill): Excellent verbal and written communication skills to interact with clients and team members.
• Customer service: Ability to provide outstanding customer service to enhance customer satisfaction and loyalty.
• Negotiation skills: Skilled in negotiating terms and conditions to achieve mutually beneficial agreements with customers.
• CRM software proficiency: Experience using Customer Relationship Management software to manage customer interactions and data.
• Problem-solving: Strong problem-solving abilities to address and resolve customer inquiries and concerns efficiently.
• Time management: Efficient time management skills to prioritize tasks and meet deadlines effectively.

Roles and Responsibilities

• Engage with potential customers via phone calls and emails to understand their needs.
• Utilize various sales techniques to persuade customers and close sales.
• Monitor inventory levels and stay updated with product knowledge to inform and assist customers.
• Maintain accurate and up-to-date customer records using CRM software.
• Resolve customer complaints and issues promptly and effectively.
• Work collaboratively with the sales team to achieve sales targets.
• Provide exceptional customer service, ensuring a positive customer experience.
• Report sales activities and outcomes to the sales manager on a regular basis.