Company Overview

Gamut HR Solutions is dedicated to helping you find the right kind of job. Our team of 2-10 employees works tirelessly to connect candidates with opportunities that fit their skills and career goals. Based in Hyderabad, we specialize in providing comprehensive HR solutions to businesses. To know more about us, visit our website.

Job Overview

We are looking for a Mid-Level Front Office Executive (Female) for the Jewelry Industry in Hyderabad. The ideal candidate will have 4 to 6 years of work experience, combining excellent customer service and communication skills with detailed knowledge of the jewelry industry.

Qualifications and Skills

• Customer service experience with a strong focus on client satisfaction (Mandatory skill)
• Excellent communication skills, both verbal and written (Mandatory skill)
• In-depth knowledge of the jewelry industry, including current trends and products (Mandatory skill)
• Attention to detail to ensure accuracy in tasks and client interactions
• Effective organizational skills for handling various administrative tasks efficiently
• Ability to multitask in a fast-paced environment
• Proficiency in using computer applications and software
• Strong problem-solving skills to handle client inquiries and resolve issues

Roles and Responsibilities

• Manage the front office area, ensuring it is welcoming and orderly
• Greet and assist customers as they enter the store, providing information and guidance on jewelry products
• Handle phone calls, emails, and other communications promptly and professionally
• Coordinate appointments and meetings with clients and internal teams
• Maintain accurate records of customer interactions and transactions
• Support the sales team by providing administrative assistance and managing inventory
• Resolve customer complaints and issues effectively, ensuring a positive experience
• Stay updated on industry trends, new arrivals, and promotional offers to assist customers better