Company Overview

Gamut HR Solutions is a dynamic company headquartered in Hyderabad. We specialize in helping candidates find the right job opportunities. With a small but dedicated team of 2-10 employees, we strive to connect job seekers with employers to ensure mutual growth and satisfaction. For more details visit our website at Gamut HR Solutions.

Job Overview

We are seeking a junior Front Office Executive to join our team in Hyderabad on a full-time basis. The ideal candidate will have between 1 to 3 years of experience in a similar role. The Front Office Executive will be responsible for managing front office activities, including handling customer interactions and overseeing administrative tasks.

Qualifications and Skills

• Customer service experience (Mandatory skill) with a proven ability to handle inquiries and provide excellent service.
• Strong communication skills (Mandatory skill) for effective interaction with clients and team members.
• Excellent organization skills (Mandatory skill) to manage tasks efficiently and maintain files and records.
• Ability to multitask while maintaining a high level of attention to detail.
• Strong problem-solving skills to address and resolve customer queries effectively.
• Attention to detail to ensure accuracy in tasks and responsiveness to customer needs.
• Solid time management skills to handle multiple tasks and priorities within deadlines.
• Proficiency in computer skills including MS Office and other relevant software.

Roles and Responsibilities

• Manage the front desk and greet visitors in a professional and friendly manner.
• Handle incoming calls, emails, and inquiries promptly and efficiently.
• Maintain and organize office supplies and ensure the reception area is tidy and presentable.
• Assist in scheduling meetings, appointments, and coordinating with other departments as necessary.
• Maintain accurate records and perform data entry tasks as required.
• Provide general administrative and clerical support to the team.
• Handle customer complaints and issues with a patient and helpful approach.
• Prepare and distribute correspondence, memos, and forms as needed.