Company Overview

Gamut HR Solutions is a rapidly growing firm headquartered in Hyderabad, specializing in helping individuals find the right job suited to their skills and aspirations. With a small team of 2-10 dedicated employees, we are committed to matching talent with opportunity. Our company focuses on creating tailor-made career paths for everyone, ensuring both professional satisfaction and growth. Explore more about us at gamuthrsolutions.com.

Job Overview

We are seeking a motivated and enthusiastic E-Commerce Executive to join our team in Hyderabad. This is a full-time position suitable for freshers with work experience ranging from 0 to 1 year. As an E-Commerce Executive, you will be responsible for managing our online presence across various e-commerce platforms while ensuring top-notch customer service and engaging in social media marketing. This role is ideal for someone passionate about the digital landscape and looking to grow in the e-commerce industry.

Qualifications and Skills

• E-commerce Platforms (Mandatory skill): Ability to effectively navigate and utilize different e-commerce platforms to enhance online sales performance.
• Customer Service (Mandatory skill): Excellent communication skills with a customer-centric approach to handle inquiries and resolve issues efficiently.
• Social Media Marketing (Mandatory skill): Understanding of social media platforms and strategies to promote brand awareness and engagement.
• Digital Marketing: Familiarity with digital marketing tools and techniques to boost online presence and reach target audiences.
• Data Analysis: Analytical skills to interpret data and make informed decisions to optimize sales and marketing strategies.
• Inventory Management: Basic understanding of inventory management to ensure availability of products and reduce stock-outs.
• Content Management: Skills in managing online content with attention to detail to ensure accuracy and relevancy.
• Basic HTML/CSS: Fundamental knowledge of HTML and CSS to assist in website and content updates as required.

Roles and Responsibilities

• Manage and update product listings on various e-commerce platforms to ensure accurate and attractive presentations.
• Handle customer inquiries, complaints, and feedback in a professional manner to ensure customer satisfaction.
• Coordinate with team members to plan and execute effective social media marketing campaigns.
• Monitor website traffic, sales, and customer engagement to derive actionable insights and improve performance.
• Assist in creating, editing, and publishing content across e-commerce and social media platforms.
• Ensure efficient inventory management to maintain optimal stock levels and prevent stock discrepancies.
• Collaborate with other departments to align marketing strategies and contribute to overall business growth.
• Stay updated with latest trends and technologies in e-commerce and digital marketing to keep our strategies relevant and effective.