The Company: Guardian Angel Home Care (GAHC), is one among the only 5 accredited Home Healthcare organizations in the country and the only one in Kerala. GAHC is charting its transformation journey and is looking for motivated, self-driven, young and energetic professionals who can lead its Physiotherapy Department.

GAHC (www.gahc.co.in) is a professional organization that has adopted best practices around the world in delivering professional home healthcare services and has positioned itself as one the best in quality home healthcare service in the country.

Job Description: The Quality Officer will play a critical role in ensuring and maintaining high standards of care delivery, compliance, and quality improvement within our home care services.

Responsibilities:

• · Quality Assurance: Monitor and evaluate service delivery to ensure it meets regulatory standards, company policies, and best practices.
• · Compliance Oversight: Ensure adherence to legal and regulatory requirements in the home care sector.
• · Performance Evaluation: Implement and manage quality metrics, conduct audits, and analyze data to assess performance and identify areas for improvement.
• · Training and Development: Develop and deliver training programs for staff to maintain and enhance service quality.
• · Client Feedback: Collect and analyze feedback from clients and their families to identify areas for improvement and implement necessary changes.
• · Policy Development: Collaborate with management to create, update, and implement policies and procedures that promote quality care.
• · Risk Management: Identify potential risks or issues and develop strategies to mitigate them.
• · Continuous Improvement: Lead quality improvement initiatives, foster a culture of continuous improvement, and implement best practices.
• · Reporting: Prepare and present regular reports on quality metrics, compliance status, and improvement initiatives to management.
• · Assessment of Skills During Candidate Interview Process
• Ø Bachelor's degree/diploma in nursing preferably with experience in quality management or a related field.
• Ø Proven experience (5 years) in a quality assurance or similar role within the healthcare or home care industry.
• Ø Strong understanding of healthcare regulations, quality standards, and compliance requirements.
• Ø Excellent analytical skills with the ability to interpret data and draw actionable insights.
• Ø Exceptional communication and interpersonal skills.
• Ø Ability to lead and collaborate with multidisciplinary teams.
• Ø Detail-oriented, organized, and able to manage multiple tasks effectively.
• Ø Certification in quality management or healthcare quality (optional but preferred).

Interested candidates, please forward your resume with current salary and notice period