Responsibilities

·      The Branch Manager will be responsible for planning and execution of operational, administrative and commercial activities of the branch.

·      Identify operational deficiencies and implement plans for improvement

·      Ensure service quality and customer satisfaction.

·      Create and maintain a weekly report on operations and sales at the branch

·      Plan and coordinate with HR, the staffing needs of the branch.

Qualifications, Experience and skill required:

·      Graduate with preferably an MSW or MBA.

·      3+ years of management or supervisory experience

·      Graduate with preferably an MSW or MBA.

·      Minimum 3-years of experience in managing systems, processes, and people in services / healthcare / hospitality industry.

·      Satisfactory written and verbal communication skills, fluent in English and native language.

·      Good IT Skills

·      Excellent problem-solving skills and the desire to use them.

·      Desire and ability to expand and build business and business relationships.

·      Emotional and mental maturity for the establishment and maintenance of good working relationships with client, client’s family, caregiver and administrative staff.

·      Ability to network with a range of relevant organizations including local businesses, hospitals, resident’s associations and other institutions to promote business.

·      Above all, the Branch Manager should be a person with focus on quality-of-service delivery.