Job Title: Sales Executive – Tours (India & International)

Location: Trivandrum

Qualification: Graduate with 2 years of minimum work experience

Job Type: Full-Time

Job Summary:

We are looking for an energetic and results-oriented Sales Executive – Tours to join our team. The ideal candidate will be passionate about travel and tourism, with a strong ability to sell domestic and international tour packages. This role will involve generating leads, converting inquiries into bookings, and delivering excellent customer service.

Key Responsibilities:

• Promote and sell domestic and international tour packages to individual clients, groups, and corporate customers.
• Respond to inquiries via phone, email, and walk-ins, providing detailed information about tour options, prices, and services.
• Convert leads into confirmed bookings by understanding client needs and offering suitable tour packages.
• Build and maintain relationships with clients, ensuring high levels of customer satisfaction.
• Customize tour itineraries based on customer preferences, budget, and travel requirements, collaborating with the operations team to deliver.
• Provide pre- and post-sales support to clients, answering questions, resolving issues, and ensuring a smooth travel experience.
• Achieve and exceed sales targets by actively seeking new clients and promoting available tour packages.
• Stay updated on current travel trends, destination knowledge, visa regulations, and competitor offerings to provide informed recommendations.
• Assist in creating promotional campaigns, offering ideas to attract new clients and retain existing ones.
• Prepare regular sales reports to track performance and share insights with the management team.

Key Requirements:

• Proven experience in a sales role, preferably within the travel and tourism industry.
• Good knowledge of domestic and international tour destinations, packages, and travel products.
• Strong communication and interpersonal skills, with the ability to engage clients and close deals.
• A customer-centric approach with a passion for delivering excellent service.
• Ability to work in a target-driven environment and meet sales goals.
• Proficiency in using CRM tools and Microsoft Office.
• A degree or diploma in travel, tourism, or a related field is preferred but not mandatory.

Benefits:

• Competitive salary with performance-based incentives.
• Travel perks and discounts on company tour packages.

Opportunities for career growth and professional development