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Sr International Voice Associate
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Sr International Voice Associate 18
Applications
18
Applications
About the Job
Skills
Company Overview
FRUGE IT SERVICES is a consulting firm based in Hyderabad with 50 employees. To learn more about us, visit our website at www.siraconsulting.com.
Job Overview
We are hiring a Sr International Voice Associate for our International BPO Tech Mahindra. This is a Mid-Level position located in Hyderabad, offering a Full-Time employment opportunity.
Qualifications and Skills
- Minimum 1 to 2 years of experience in International Voices Process
- Proficiency in Customer Service Associate (CSA) tasks
- Comfortable working Night Shift hours
- Experience in handling Customer Queries
- Knowledge of International BPO processes
Roles and Responsibilities
- Handle customer inquiries and resolve issues efficiently
- Work in alignment with international voice process guidelines
- Participate in process improvement initiatives to enhance customer satisfaction
- Adhere to company policies and procedures while delivering high-quality service
- Collaborate with team members to achieve collective goals
Salary Range
INR 4 L.P.A TO 4.5 LPA + Incentive + Goodies
Benefits:
5 Days working 2 rotational week off.
Two way cab facility. Medical Insurance World Class Facility - Cafeteria, Gym, Sports arena, Amphitheatre, Theme based break-out zones
Note :
Experience Documents are Mandatory.
Its Complete Night shifts and rotational.
No Work from Home- Complete work from the office.
No Non Voice Requirements.
Regional Languages are not required.
About the company
Industry
Human Resource.
Company Size
201-500 Employees
Headquarter
Hyderabad
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