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international voice process

Hyderabad
Full-Time
Junior: 1 to 3 years
18K - 30K (Per Month)
Posted on Jul 04 2024

Not Accepting Applications

About the Job

Skills

Fluency in English
Customer service
Communication skills
Problem-solving
Multitasking
Cultural awareness
Active listening
Time management

Company Overview

FRUGE IT SERVICES is a consultancy recruitment firm specializing in hiring individuals for consulting roles across various industries. With its headquarters in Hyderabad, the company is dedicated to providing expert advice and solutions to clients to help them achieve their objectives.


Job Overview

International Voice Process - Junior Level

Location: Hyderabad

Employment Type: Full-Time

Salary: 18K to 30K

Shifts : Rotational shifts/Rotational Weekoffs

Company Size: 201-500 employees


Qualifications and Skills

  • Fluency in English
  • Customer service
  • Communication skills
  • Problem-solving
  • Multitasking
  • Cultural awareness
  • Active listening
  • Time management


Roles and Responsibilities

  • Handle incoming customer calls in a professional manner
  • Resolve customer queries and issues promptly
  • Provide exceptional customer service to enhance customer satisfaction
  • Utilize problem-solving skills to address customer concerns effectively
  • Manage multiple tasks simultaneously while maintaining a high level of quality
  • Demonstrate cultural awareness when interacting with international customers
  • Practice active listening to understand customer needs accurately
  • Efficiently manage time to meet call and service targets

About the company

Consultancy recruitment involves the process of hiring individuals for roles within consulting firms or for consulting positions within organizations across various industries. Consultants provide expert advice, analysis, and solutions to clients to help them improve performance, solve problems, or achieve specific objectives. Here’s a detailed description of consultancy recruitment.

Industry

Human Resource.

Company Size

201-500 Employees

Headquarter

Hyderabad

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