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International Customer Support

Hyderabad
Full-Time
Junior: 1 to 3 years
25K - 28K (Per Month)
Posted on Mar 12 2024

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About the Job

Skills

international voice
customer support
process associate
voice proces
Nightlife
excellent communication

Company Overview


FRUGE IT SERVICES is a leading consulting company with 50 employees. Our mission is to provide top-notch IT services and solutions to our clients. We have gained a reputation for delivering excellence and building long-lasting partnerships with our customers.


Job Overview


This is a full-time position based in Hyderabad, Telangana, India. We are seeking a Junior International Customer Support professional with 1 to 3 years of experience to join our team at FRUGE IT SERVICES. As a member of our customer support team, you will be responsible for providing exceptional service to our international clients.


Qualifications and Skills


  • 1-3 years of experience in international customer support
  • Excellent communication skills in English
  • Strong problem-solving and decision-making abilities
  • Ability to work in a fast-paced and dynamic environment
  • Good understanding of IT products and services
  • Customer-centric mindset and a passion for delivering exceptional service
  • Ability to work well in a team and collaborate with cross-functional teams
  • Attention to detail and strong organizational skills


Roles and Responsibilities


  • Responding to customer inquiries and resolving issues in a timely manner
  • Assisting customers with product information, technical support, and troubleshooting
  • Collaborating with cross-functional teams to ensure customer satisfaction
  • Providing exceptional service and maintaining high customer satisfaction levels
  • Handling customer complaints and escalations effectively
  • Maintaining accurate records of customer interactions and transactions
  • Identifying and implementing process improvements to enhance customer experience
  • Staying up-to-date with product knowledge and industry trends





About the company

Consultancy recruitment involves the process of hiring individuals for roles within consulting firms or for consulting positions within organizations across various industries. Consultants provide expert advice, analysis, and solutions to clients to help them improve performance, solve problems, or achieve specific objectives. Here’s a detailed description of consultancy recruitment.

Industry

Human Resource.

Company Size

201-500 Employees

Headquarter

Hyderabad

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FRUGE IT SERVICES is a consultancy recruitment agency specializing in providing expert advice, analysis, and solutions to clients in various industries. With 201-500 employees, the company's headquarters is based in Hyderabad, focusing on Human Resource services. Visit their website at www.siraconsulting.com.

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FRUGE IT SERVICES, headquartered in Hyderabad, is a leading consultancy recruitment company within the Human Resource industry. With a team of 201-500 employees, the company specializes in hiring individuals for consulting positions across various industries, providing expert advice and solutions to improve client performance and solve complex problems. For more information, visit our website at

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