*Job Title: Telecaller*

*Job Summary:*

We are seeking a highly motivated and results-driven Telecaller to join our team. As a Telecaller, you will be responsible for making outbound calls to customers and prospects to generate leads, promote products/services, and build relationships. Your goal will be to meet or exceed sales targets while providing excellent customer service.

*Key Responsibilities:*

*Sales and Lead Generation:*

- Make outbound calls to customers and prospects to generate leads and promote products/services

- Identify and qualify potential customers based on their needs and interests

- Build relationships with customers to increase sales and customer loyalty

- Meet or exceed sales targets and performance metrics

*Customer Service:*

- Respond to customer inquiries and provide information about products/services

- Resolve customer complaints and concerns in a professional and timely manner

- Provide excellent customer service to build trust and loyalty

*Communication and Interpersonal Skills:*

- Communicate effectively with customers, colleagues, and management

- Build rapport with customers to understand their needs and preferences

- Collaborate with team members to achieve sales and customer service goals

*Data Entry and Record-Keeping:*

- Accurately enter customer data and interactions into CRM software

- Maintain accurate records of sales, customer interactions, and lead generation

*Training and Development:*

- Participate in training sessions to improve sales, customer service, and product knowledge

- Stay up-to-date on industry trends, products, and services

*Performance Metrics:*

- Meet or exceed sales targets

- Achieve customer satisfaction targets

- Maintain high call quality and productivity standards

- Adhere to company policies and procedures

*Requirements:*

- High school diploma or equivalent required; bachelor's degree preferred

- 1-2 years of experience in telesales, customer service, or related field

- Excellent communication, interpersonal, and customer service skills

- Ability to work in a fast-paced environment and meet sales targets

- Strong organizational and time management skills

- Proficient in CRM software and Microsoft Office

- Ability to work flexible hours, including evenings and weekends

*Preferred Qualifications:*

- Experience in outbound sales or telemarketing

- Knowledge of industry-specific products or services

- Bilingual or multilingual skills

- Previous experience working with CRM software

*What We Offer:*

- Competitive salary and commission structure

- Opportunities for career advancement and professional growth

- Comprehensive training program

- Collaborative and supportive work environment

- Recognition and rewards for outstanding performance

*Work Environment:*

- Call center environment

- Outbound calls to customers and prospects

- Flexible hours, including evenings and weekends

*How to Apply:*

If you are a motivated and results-driven individual with excellent communication and customer service skills, please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!