Guest Service Executive
Guest Service Executive47
Applications
47
Applications
Tirupati
Full-Time
Junior: 1 to 3 years
Posted on May 11 2023
About the Job
Skills
Hospitality Industry
Communication
IDS knowlage
- To help and assist the Front Office Manager in organizing and running the department
- To be warm, friendly and courteous to guests
- To achieve optimum sale of rooms through proper yield management
- To supervise the reception counter
- To check all VIP rooms
- To initiate action on all mail coming into the department
- To initiate action on all group bookings and block rooms in the reservation register
- To complete statistics maintained on a daily/ weekly or a monthly basis as per procedure
- To follow up with the local travel agent for requirements of a group before their arrival
- To maintain appropriate guest history records
- To greet guests on arrival and provide timely assistance at check-in
- To advise the general manager of all VIP arrivals and also to escort all VIP’s to their rooms
- To assist guests immediately if they have any problems with the services provided by the Hotel To pay special attention to special requests on rooms
About the company
Fortune Park Hotels Limited. is a wholly owned subsidiary of ITC Ltd. and was set up in 1995 to cater to the mid-market to upscale market segment in business and leisure destinations.
The 'Fortune Hotels' brand draws its strength from it's proud lineage of being a member of ITC's hotel group which has over 100 hotels in 70 destinations across six distinct brands.
In line with ...Show More
Fortune Park Hotels Limited. is a wholly owned subsidiary of ITC Ltd. and was set up in 1995 to cater to the mid-market to upscale market segment in business and leisure destinations.
The 'Fortune Hotels' brand draws its strength from it's proud lineage of being a member of ITC's hotel group which has over 100 hotels in 70 destinations across six distinct brands.
In line with the ethos of the group, Fortune Hotelsâ brand philosophy is driven by its objective to provide contemporary accommodation to business and leisure travelers through its four clearly defined sub-brands, with emphasis on personalized service at great value. Set-up in state capitals, major towns, small metros and bustling cities, Fortune Hotelsâ convenient locations, excellence of cuisine, efficient service and competitive pricing have made the chain popular amongst discerning travelers of all ages.
Fortune Hotels has been a proud recipient of numerous accolades and awards, some of which are -
VETA Awards 2022 for Best Upscale Brand in India of the Year
VETA Awards 2020 for Best Business Hotel Chain of the Year
Today's Traveller Award for 'Best Premier Business Chain 2019'
VETA Awards 2018 for Best Business Hotel Chain of the Year
Hospitality India Travel award 2018 for the 'Best Hotel Premier Chain'
12th Annual Todayâs Traveller Award for 'Best Premier Business Hotel Chain 2018'
PATWA International Award for the 'Best First Class Full Service Business Hotel Chain in India 2016'
Hospitality India & Explore The World Travel Award 2017, 2016 & 2015 for the 'Best First Class Business Hotel Chain'
CNBC-Awaaz Travel Awards 2015 for the 'Best Hospitality Group'
Safari India Award for 'Best First Class Business Hotel Chain 2015'
Travel & Hospitality Award for the 'Most Outstanding Mid-Market Hotel Chain 2014'
Hotel Build India Award fo ...Show Less
Industry
Hospitality
Company Size
11-50 Employees
Headquarter
Solan
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