MUDS is a Management Consulting Firm helping businesses develop robust strategies for driving business excellence and managing operational profitability.  We help the businesses create long-lasting results, thereby matching the dynamic economic parameters.

MMPL offers you professional solutions that allow you to harness the power of the Law. 

Job descriptionPosition Title: Customer Care ExecutiveLocation: Gurgaon Physical OfficeQualification and Experience: Any Graduate having around 1 year experience in Customer CareSelection ProcessShortlisting of CVTelephonic InterviewGoogle Meet Online InterviewFinal round Face to Face at Gurgaon Office Roles &amp; ResponsibilitiesProvide splendid customer services to customers in a friendly and courteous manner at all times.Have sufficient knowledge about the products and services and respond to all inquiries accordingly.Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.Ensure Data Entry after each customer discussion properlyProvide Assignment updates to Clients on Weekly BasisProvide customers with product and service informationIdentify, research, and resolve customer issues using the computer system and applicationsFollow-up on customer inquiries/RTAs/ if not immediately resolved. Required Candidate profile Required Candidate profileExcellent communication skillsGoals AchieverHad a track record of High Customer Satisfaction Role Customer ServiceIndustry Type Management ConsultingFunctional Area Customer Success, Service &amp; OperationsEmployment Type&nbsp;Role Category Customer Success, Service &amp; Operations - OtherEducationUG : Any Graduate

Job Description The primary job of a customer service representative is to address customer issues and resolve them in a timely and efficient manner. Support reps interact with customers on a variety of channels such as phone, email, and social media, and ensure that all valid customer concerns are being dealt with immediately. Skills:Graduate Good Speaking Skills.Patience .Based In Gurgaon Freshers can also apply .

Muds Management Private Limited

Customer care Executive

Customer Care Executive