Roles and Responsibilities

·      Building and maintaining profitable relationships with key customers.

·      Overseeing the relationship with customers handled by your team.

·      Resolving customer complaints quickly and efficiently.

·      Keeping customers updated on the latest products in order to increase sales.

·      Expanding the customer base by upselling and cross-selling.

·      Understanding key customer individual needs and addressing these.

·      Proficient in all Microsoft applications.

·      Superior product knowledge.

·      A team player with leadership skills.

·      Maintain a positive attitude focused on customer satisfaction.