Designation: Customer Support.

Process: Titanium Voice {Black}

Roles and Responsibilities:

• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these.
• Proficient in all Microsoft applications.
• Superior product knowledge.
• A team player with leadership skills.
• Maintain a positive attitude focused on customer satisfaction.

Skills Required:

• Should be good in communication both in Verbal Communication
• Self-motivated
• Sound Knowledge of English and Hindi , south regional skills added advantage.
• Excel Knowledge will be an added advantages.

Language Required: English + Hindi/ Malayalam /Marathi/Gujarathi/Tamil

Work Days: 5 days Working 2 Rotational Week off.

Location: Kudul Gate