Company Overview

FLY CONSULTING SERVICES is a leading placement company, serving the regions of Andhra Pradesh, Telangana, Karnataka, and Tamilnadu. We provide comprehensive staffing solutions across various industries and sectors, enabling businesses to connect with top talent. With a specialized team located in Hyderabad, we pride ourselves on understanding and fulfilling client needs through expert recruitment services. Visit us at FLY Consulting Services for more details.

Hiring Manager Number : 7997995119.

Job Overview

We are seeking a Junior Voice International professional to join our team on a full-time basis. This role is based in Pune Division, Pune, or Hyderabad, requiring 1 to 3 years of work experience. The ideal candidate will possess excellent language fluency and communication skills to effectively serve our clients. This position offers the opportunity to work in a dynamic and fast-paced environment, focusing on bridging communication gaps in international contexts.

Qualifications and Skills

• Fluency in multiple languages to facilitate effective communication with diverse client bases across international markets.
• Excellent communication skills, both verbal and written, to ensure clarity and professionalism in all interactions.
• Cultural awareness to navigate and respect cultural differences in a global working environment.
• Customer service orientation to prioritize and address client needs promptly and courteously.
• Voice modulation skills to adapt tone and clarity according to different communication scenarios.
• Problem-solving skills to identify and resolve issues efficiently, ensuring smooth operations.
• Attention to detail to maintain accuracy and quality in all communication tasks and documentation.
• Ability to work in a fast-paced environment, managing multiple tasks while maintaining composure and efficiency.

Roles and Responsibilities

• Facilitate international communication by translating and conveying messages accurately across different languages.
• Provide excellent customer service by understanding client needs and responding professionally to queries and concerns.
• Utilize voice modulation techniques to communicate effectively over different platforms, including phone, chat, and video calls.
• Collaborate with teams to ensure consistent and clear communication across all departments and client interactions.
• Conduct cultural assessments to better understand and connect with international clients and colleagues.
• Identify and troubleshoot communication barriers, offering strategic solutions to enhance conversation fluidity.
• Maintain accurate records of communication processes and client interactions for transparency and continuity.
• Adapt quickly to new tools and technologies that facilitate communication within a global network.