Company Overview

FLY Consulting Services is a leading placement company headquartered in Hyderabad. Operating across Andhra Pradesh, Telangana, Karnataka, and Tamilnadu, we specialize in providing comprehensive staffing and placement solutions across various industries. We connect clients with the best prospects, focusing on core business needs through a dedicated team of professionals. Our expertise lies in understanding client requirements to provide the most potential candidates for effective staffing solutions.

Call Hiring Manager@7997995113, 7997995119

Join the below Group for Interview

https://chat.whatsapp.com/I15ckQNekY28A95Yi2m2aR

Job Overview

We are currently seeking a GIS Mapping professional for a full-time position based in Hyderabad. This role is ideal for freshers who are looking to start their career in the mapping industry. The candidate should possess excellent communication skills along with knowledge in customer service and various process tasks such as voice and non-voice processes.

Qualifications and Skills

• Must have basic understanding of geographic information systems (GIS) and its applications in mapping.
• Excellent verbal and written communication skills to effectively convey information and solutions.
• Strong customer service orientation for providing proficiency in handling customer queries and concerns.
• Familiarity with voice process techniques to manage telephonic communications efficiently.
• Experience with non-voice process methodologies, ensuring effective service through digital platforms.
• Ability to work in a chat process environment, handling multiple inquiries simultaneously with accuracy.
• Strong organizational skills with attention to detail for managing mapping projects and related tasks.
• Proficient in the use of computer software and tools related to mapping and data analysis.

Roles and Responsibilities

• Utilize GIS software to create and update maps with accurate data and information.
• Support customer inquiries by providing accurate information and solutions related to mapping services.
• Engage in voice and non-voice processes to communicate effectively with clients and stakeholders.
• Handle chat-based queries and provide prompt responses to customer questions or issues.
• Collaborate with team members to ensure the quality and accuracy of mapping projects.
• Participate in training sessions to stay updated with the latest mapping tools and software.
• Analyze spatial data and prepare reports or presentations for internal or client use.
• Contribute to the continuous improvement of processes related to GIS mapping and data management.