Dear Candidate,

Greetings from FLY Consulting Services!!

We have an immediate requirement with one of our clients for international Voice - Customer Service. Go through job profile below and apply accordingly.

Since this is for the new project, there would be multiple internal growth opportunities. don't miss this opportunity. We need candidates from any voice background with excellent communication skills.

**08 months experience in voice is mandatory**

**Excellent English communication skills are mandatory**

We are conducting virtual interviews for this hiring. So use the opportunity or spread it.

**Excellent English communication skills is mandatory for this job**

If interested and with relevant experience, then call us on:- 9176985050 for an interview schedule.

Role:- Process Associate - International Voice

Eligibility:- Plus 2 to any graduate

CTC:- up-to 4,50,000LPA + Attractive Incentives Extra ( Upto 40,000 per month)

Cab:- 2-way cab, 5 days working

shift Timings:- Night Shift only.

Work loc:- Gachibowli.

Experience:- 08 months minimum in International Voice/Domestic voice/International sales (08 months).

Excellent English communication skills are mandatory for this job

Preferred candidate profile·

Reviewing account information and answers.

· In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes)

· Experience resolving customer issues in billing,

· Demonstrated communication skills.

· The clarity in thought process (Able to articulate his/ her thought)

· Ability to handle tough situations with customers.

· Strong ability to multitask and take fast decisions independently.

· Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).

· Customer Centric & Logical Thinking & Need to be Enough Spontaneous

· Ensure Timely & Professional Responses to all Queries.

Regards

HR

FLY Consulting Services.