Profile: Technical Support Executive

Salary: 3.5-4.5 LPA

Location: Jaipur (Mansarovar) / Lucknow

Experience: Fresher to 3+ years

Working Days: 5 days

Qualifications and Skills

• Troubleshooting (Mandatory skill) - Ability to diagnose, identify, and resolve technical issues quickly and effectively.
• Technical Knowledge (Mandatory skill) - Excellent understanding of technical systems and processes.
• Customer Service - Maintain a high level of professionalism and ensure customer satisfaction.
• Communication Skills - Strong verbal and written communication abilities to interact with clients and team members.
• Problem Solving - Capability to identify issues and provide appropriate solutions promptly.

Eligibility:

• Graduates
• Fresher & Experienced
• Technical support/troubleshooting experience preferred
• 18 Years to 35 Years
• 100% work from Office
• Flexible to work in all shifts supporting EMEA customers
• Fluent in spoken English (Versant B2) with basic technical knowledge
• Skill Set required: Technical knowledge, Sales Acumen, Customer Service mindset.

Relocation benefits:

• Travel tickets will be booked by company
• 14 days of company accommodation

Hours of Operation:

• 9.5 hours (8.5 hours of production & 1 hour break)
• Transport provided at odd hours

Training Period: 2 Months

Good to know:

• 5 days working
• Robust growth and internal promotions for high performers
• On floor monthly incentives based on performance

Interested candidates can share their CV on anhr.flexzo@gmail.com/ hr.delhi@flexzo.co.in

WhatsApp: 9910277337