Responsibilities

• Answering phones and explaining the product and services offered by the company.
• Contacting existing customers as well as prospective customers.
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their specifications.
• Resolving queries and issues related to the products and services.
• Making recordings of all the sales phone calls and sales deals.
• Taking and processing product orders in a professional manner.
• Maintaining the database of the customers on a regular basis.
• Suggesting solutions based on customer’s needs and requirements.

Requirements

• High school diploma or equivalent.
• Work experience as a BD, Telecaller, TeleMarketer, or a similar role in the Sales Department.
• Professional certification sales and marketing will be an advantage.
• Oral and written communication skills.
• Ability to work in a team or individually as and when required.
• Strong decision-making skills.