Urgent Hiring

Bpo Executive voice process

Domestic process

Location- jagatpura, Jaipur

Day shift Rotational week off 6 days working

Salary-13-18 k ctc

Drop cv-7878424845

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Qualifications and Skills

• Excellent communication skills, both verbal and written
• Customer-focused mindset with the ability to empathize and understand customer needs
• Strong problem-solving and decision-making abilities
• Ability to multitask and prioritize tasks effectively
• Attention to detail and accuracy
• Proficient in using customer service software and tools
• Positive attitude and willingness to learn
• Ability to work independently and as part of a team
• Previous customer service experience is a plus

Roles and Responsibilities

• Handle customer inquiries and provide appropriate solutions
• Resolve customer complaints and issues in a timely manner
• Maintain customer satisfaction by building rapport and addressing customer concerns
• Assist customers in navigating our products and services
• Update customer information in the database
• Collaborate with other departments to ensure a seamless customer experience
• Follow communication procedures, guidelines, and policies
• Meet or exceed customer service expectations and targets
• Provide feedback and suggestions for process improvements