Company Overview

Factor Human Resources Pvt. Ltd. is a leading provider of Human Resources Services, with a focus on end-to-end HR solutions. We have a strong presence in multiple cities and offer a wide range of services including HR consulting, staffing solutions, payroll management, and data management. Our dedication to excellence and customer satisfaction sets us apart in the industry.

Job Overview

We are seeking a highly motivated and knowledgeable Junior Presales Engineer to join our team at Factor Human Resources Pvt. Ltd. As a Presales Engineer, you will play a key role in assisting the sales team by providing technical solutions, conducting product demos, and creating compelling presentations. The ideal candidate should have excellent communication skills, a strong technical background, and the ability to understand our clients' needs. This is a full-time position based in Cochin, Kerala.

Qualifications and Skills

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Good knowledge about CCNA
• 1 to 3 years of experience in a similar role, preferably in the IT industry.
• Strong technical knowledge and understanding of software solutions.
• Excellent communication and presentation skills.
• Ability to work collaboratively in a team environment.
• Good problem-solving and analytical skills.
• Detail-oriented with the ability to manage multiple tasks and deadlines.
• Proficient in Microsoft Office Suite.
• Self-motivated with a strong desire to learn and grow.

Roles and Responsibilities

• Collaborate with the sales team to understand client requirements and provide technical solutions.
• Conduct product demos and presentations to showcase our solutions and highlight their benefits.
• Assist in preparing proposals and quotations based on client needs.
• Identify potential technical issues and provide timely resolution to ensure customer satisfaction.
• Stay updated with industry trends and advancements to effectively communicate the value of our solutions.
• Participate in customer meetings and address any technical questions or concerns.
• Work closely with the product development team to provide feedback on product features and enhancements.
• Assist in the creation of sales collaterals, including whitepapers, case studies, and solution briefs.
• Maintain thorough knowledge of our products and services to effectively address customer queries.