Company Overview

Factor Human Resources Private Limited is a leading name in the Human Resources Services industry, specializing in end-to-end HR solutions. With over 12 years of experience, we are known for our exceptional customer service and technological advantage. Headquartered in Cochin, Kerala, FHR has a multi-city presence and offers best-in-class services in Human Resource Consulting, Contract/Permanent Staffing, Payrolling, Statutory compliances, and Data Management Solutions.

Job Overview

We are seeking a talented and dynamic Front Office Receptionist to join our team at Factor Human Resources Pvt. Ltd. As a Front Office Receptionist, you will be responsible for providing exceptional customer service and administrative support to our clients and employees. This is a full-time position located in Ernakulam, Kerala, India, and requires 1 to 3 years of experience in a similar role.

Qualifications and Skills

• 1-3 years of experience as a Front Office Receptionist or in a similar role
• Proficiency in Microsoft Excel and other MS Office tools
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Ability to handle multiple tasks and prioritize effectively
• Attention to detail and accuracy in data entry
• Knowledge of general administrative and clerical procedures
• Professional and pleasant demeanor
• Ability to work independently and as part of a team
• Familiarity with office equipment and basic troubleshooting

Roles and Responsibilities

• Welcome and greet clients, visitors, and employees in a professional and friendly manner
• Handle incoming calls, answer inquiries, and direct calls to the appropriate person or department
• Manage the reception area and maintain a clean and organized workspace
• Schedule appointments and maintain calendars for meetings and events
• Coordinate with internal teams to ensure smooth office operations
• Assist in various administrative tasks such as data entry, filing, and record-keeping
• Provide general administrative support to the management team
• Handle incoming and outgoing mail and packages
• Maintain office supplies inventory and place orders when needed
• Ensure compliance with company policies and procedures