Key Responsibilities:

1. Conduct periodic tracking and monitoring of defined parameters for the effective functioning of IT systems and network hardware across all locations as per the prescribed standard operating procedures (SOPs)
2. Prepare MIS updates on the operational status of IT systems and network infrastructure and provide the same to the superior
3. Prepare and maintain masters of IT systems procured, installed, and in use across all locations
4. Support the maintenance of the IT systems and infrastructure within the Corporate Office in line with a defined preventive maintenance schedule
5. Conduct periodic backups of servers/databases to prevent data loss from any system failure
6. Conduct monitoring and administration of mail servers and exchange of mail on the Blue Dart system in compliance with defined company policies
7. Provide IT and technology support to users across locations by addressing the queries within defined timelines and escalating in case of non-resolution
8. Obtain feedback on the performance of IT systems and infrastructure from the users and communicate the same to the superior
9. Support the activities of the function such as preparing material for the IT-related training to employees, arranging and scheduling simulations in the team for response to network outages and breakdowns in the network, etc.
10. Test new software and systems
11. Coordinate with a relevant in-house team for faster resolution of issues.

Additional Requirements:

1. Knowledge or experience in Python is a must.
2. Should be a problem solver.
3. Good communication skills
4. Immediate joiner.