Company Overview

Expertia AI, a cutting-edge HR Tech company headquartered in Bangalore, specializes in leveraging Deep Tech to revolutionize the future of work. With innovative products like the Virtual Recruiter and Expertia Skill Cloud, the company is a leader in efficient talent acquisition and management. As an emerging tech company, Expertia AI offers dynamic solutions that streamline recruitment processes utilizing advanced algorithmic technologies.

Job Overview

We are seeking a driven and experienced Store Manager to join our dynamic team in Mumbai on a full-time basis. This mid-level position requires individuals with 0 to 1 years of experience and a keen aptitude for leadership. The ideal candidate will demonstrate an ability to manage store operations effectively, delivering outstanding customer service, as well as optimizing sales to achieve business targets.

Qualifications and Skills

• Proven skills in leadership with a focus on team guidance and operational oversight.
• Proficiency in inventory management ensuring stock availability and quality control.
• Expertise in providing exceptional customer service fostering positive customer relationships.
• Ability to create compelling visual merchandise that enhances customer experience.
• Strong sales management skills to drive store profitability and achieve business objectives.
• Experience in team building and fostering a collaborative work environment.
• Competence in budgeting, including financial planning and control of store expenses.
• Solid problem-solving skills to address operational challenges and improve processes.
• Leadership (Mandatory skill) demonstrating the capability to inspire and motivate teams effectively.

Roles and Responsibilities

• Oversee the daily operations of the store ensuring efficiency and profitability.
• Lead, mentor, and develop the store team to achieve personal and store goals.
• Manage inventory levels, ensuring products are always in stock and accounted for accurately.
• Deliver exceptional customer service by resolving complaints and maximizing customer satisfaction.
• Implement visual merchandising strategies to promote store products and engage customers.
• Drive sales initiatives and marketing campaigns to increase store revenues and foot traffic.
• Prepare and manage store budgets aligning with the company’s financial objectives.
• Analyze store sales figures and market trends to develop accurate forecasts and action plans.