Company Overview

Expertia AI uses Deep Tech to discover, develop and deploy skills to build the future of work for organizations and professionals. We offer innovative products like the Expertia Virtual Recruiter, Expertia Career Site, and Expertia Skill Cloud. These products help recruiters efficiently manage job postings, screen applicants, and manage incoming job applications using cutting-edge algorithms and tools. Our headquarters is located in Bangalore, and we belong to the HR Tech industry. Visit us at Expertia.ai.

Our client is the leading automotive manufacturer.

1 .NET Development:

• Design, develop, and maintain web applications using .NET technologies (C#, ASP.NET, MVC, Web API).
• Write clean, scalable, and efficient code.
• Experience in Entity Framework and Git Version Control
• JSON Serialization, Web Services and API’s.

2. SQL Expertise:

• Optimize SQL queries, stored procedures, and functions.
• Perform regular database maintenance and troubleshooting
• Knowledge or programming experience in PL/SQL , T-SQL and relational DB’s.

3. Customer Support Tickets:

• Manage and resolve customer support tickets related to software applications.
• Communicate with customers to understand their issues and provide timely solutions.
• Document resolutions and follow up with customers to ensure satisfaction.
• Understanding on Jira system.
• SLA understanding and adherence to timelines.

4. Logs Verification:

• Analyze application logs to identify and troubleshoot issues.
• Work with the development team to resolve issues identified through logs.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in .NET development.
• Strong proficiency in SQL and database management.
• Experience in handling customer support tickets and resolving technical issues.
• Familiarity with log monitoring tools and techniques.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.